Support

Outsourced Agent

Great way to supplement any type of team. Highly trained agents can be scheduled around the clock to assist you or your customers.

Marketing Support

Whether you have a product or service to sell or if you have an online marketing strategy you’d like to put agents on, we make it happen.

Retail Product Support

For products and services that require support, we can provide the knowledge and problem-handling to keep your end users happy.

Deliverables

24/7/365

Our agents can be scheduled 24 hours a day, 7 days a week and 365 days a year. No matter your schedule or your clients’ schedule, Best Philippines Outsourcing can accomodate.

Philippines Based Support – Our Agents

Talented, fluent English-speaking agents supplement any North American, United Kingdom or Oceania team. By adding our team to yours, you’ll increase productivity and efficiency.

Dedicated or Blended Agent Models

Whether the calls are inbound, outbound or a mixture, our people and infrastructure allow for optimal call-handling. Keep queues to a minimum and maximize outreach.

Skill Based Routing

Whether there are multiple options on a call menu or region-specific specialization, our teams can handle the required routing and give the proper training. 

Surveys & Outbound Call Campaigns

Market research, sales and election polls can be easily handled by our teams. When data accuracy is of utmost importance, we get extremely accurate and non-biased information.

Customer Relationship Management (CRM)

Your customers’ data and tracking interactions with those customers is extremely important. We’ll use any CRM you currently have or provide a solution that works well.

Toll Free and Local Numbers

Need regional support numbers or toll free support? Not a problem. We can manage all of the requirements for any type of phone system.

Transparency In Support

We make it easy for our clients to check on their outsourced agents at any time. Reports can be sent daily, weekly or be generated by our clients any time they wish to find out the metrics of their outsourced agents.

Account Management

Whether you’d like us to handle your marketing account or other type of accounts, you’ll be in full control.

Admin Support

We love doing logistics for administrators. Whether you need a virtual assistant or an account manager, BPO has you covered.

Company

Best Philippines Outsourcing is an outsourcing company located in Davao City, Philippines. Reach out to us today to find out how we can make your business more efficient and increase sales.